More about this toolkit

Our partners, sources, and interviewees

Acknowledgements

Research for this toolkit began in fall 2015 with generous support provided by a grant from the Robert Wood Johnson Foundation in Princeton, New Jersey. We would particularly like to thank our program officers: Amy Slonim, Melissa Nahm and Paul Tarini, who have been a sounding board throughout this process and thoughtful partners in steering us toward developing a better tool. Much thanks, too, to Emily Gardner at Spitfire Communications whose experience and feedback has enabled us to more effectively communicate this important work.

Thank you to our Democracy Collaborative colleagues who provided critical input, design support and time, and without whose leadership in this area over the years this work would not have been possible: Ted Howard, John Duda, Steve Dubb, Marjorie Kelly, Alexandra Rudzinski, and Thomas Hanna.

We are grateful to the many healthcare practitioners and leaders that took time from their busy schedules to share their knowledge fully and provide their feedback and input in reviewing drafts of this toolkit. In addition, we appreciate the time and energy of those who served on our advisory committee, guiding us in the right direction to create a strengthened resource for the field.

 

Interviews

  • Randy Allinson, Central Valley Medical Center
  • Laura Beeth, Fairview Health Services
  • Misun Bormann, HealthForce MN, Winona State University-Rochester
  • Heather Brasfield-Gorrigan, TriHealth
  • Owen Burke, Cincinnati Children’s Hospital Medical Center
  • Sr. Pearl Caesar, Project QUEST
  • Michellene Davis, RWJBarnabas Health
  • Fred Dedrick, National Fund for Workforce Solutions
  • Sharron DiMario, Health Careers Collaborative, Partners for a Competitive Workforce
  • Christine Foley, Cleveland Clinic
  • Joseph Gage, Mercy Health
  • Maritha Gay, Kaiser Permanente
  • Michael Gibson, Emergency Medical Services Corps (EMS Corps)
  • Kenneth Grant, Johns Hopkins Health System and Hospital
  • Dr. Cinda Herndon-King, Atlanta CareerRise
  • Sheila Ireland, West Philadelphia Skills Initiative
  • Yariela Kerr-Donovan, Johns Hopkins University & Health System
  • Damon Lew, University of California, San Francisco
  • Sara Lueben, NorthPoint Health & Wellness Center, Inc.
  • Hermione Malone, Cleveland Clinic
  • David McCombs, Bon Secours Health System
  • Robert McGranaghan, University of Colorado Anschutz Medical Campus
  • Heidi McKay Kelso, Central Valley Medical Center
  • Myra Nash-Johnson, Sinai Community Institute
  • Debbi Perkul, University Hospitals
  • Danielle Price, University Hospitals
  • Clayton Prior, Advocate Health
  • MJ Ryan, Partners HealthCare
  • Brian Schmotzer, New Growth Group
  • Kim Shelnik, University Hospitals
  • Boris Sigal, New Haven Works
  • Helen Slaven, Atlanta CareerRise
  • Chris Spence, New Growth Group
  • Steve Standley, University Hospitals
  • Harriet Tolpin, Partners HealthCare
  • Natasha West, Cincinnati Children’s Hospital Medical Center
  • Elicia Wilson, National Fund for Workforce Solutions

 

Advisory Committee

  • Anne De Biasi, Director of Policy Development, Trust for America’s Health
  • Pablo Bravo, Vice President, Community Health, Dignity Health
  • Gary Cohen, Executive Director, Health Care Without Harm
  • Jessica Curtis, Senior Advisor, Community Catalyst
  • Jim Diegel, Former CEO, St. Charles Health System
  • Sue Ducat, Director of Communications, Health Affairs
  • Ed Gerardo, Director, Community Commitments and Social Investments, Bon Secours
  • Bobby Milstein, Executive Director, ReThink Health
  • Tyler Norris, Vice President, Total Health Partnerships, Kaiser Permanente
  • Julia Resnick, Program Manager, Association for Community Health Improvement
  • Steve Standley, Chief Administrative Officer, University Hospitals, Cleveland
  • Julie Trocchio, Sr. Director, Community Benefit & Continuing Care, The Catholic Health Association
  • John P. Weidenhammer, Board Member, Reading Health System

 

Works Cited

Anchor Institution Toolkit Meeting. Partners HealthCare, Boston, MA, January 19, 2016. Transcript.

Allinson, Randy and Heidi McKay Kelso. Interview by Katie Parker, February 22, 2016. Transcript.

Ashfar, Anna and Federal Reserve Bank of Boston. “New Arguments for EA Housing.” New England Community Developments 1 (2006), www.bostonfed.org/commdev/necd/2006/q1/EmployerAssistedHousing.pdf.

Beeth, Laura. Interview by David Zuckerman and Katie Parker, January 26, 2016. Notes.

Bormann, Misun. Interview by David Zuckerman and Katie Parker, January 26, 2016. Notes.

Brasfield-Gorrigan, Heather. Interview by David Zuckerman and Katie Parker, Cincinnati, OH, January, 15, 2016. Notes.

Burke, Owen and Natasha West. Interview by David Zuckerman and Katie Parker, February 24, 2016. Transcript.

“Business Guide to Investing in the Frontline Health Care Workforce.” CareerSTAT (June 2016). www.nfwsolutions.org/sites/nfwsolutions.org/files/publications/CareerSTATGuide_Summar y-060316_V5.pdf

Caesar, Pearl. Interview by David Zuckerman and Katie Parker, November 30, 2015. Transcript.

CareerStat, National Fund for Workforce Solutions and Jobs for the Future. “University Hospitals.” nfwsolutions.org/sites/nfwsolutions.org/files/CSTAT-Champion- University-Hospitals- 050614.pdf

Conway, Maureen and Robert P. Giloth, eds. Connecting People to Work: Workforce Intermediaries and Sector Strategies. Washington DC: Aspen Institute, 2014.

Davis, Michellene. Interview by David Zuckerman and Katie Parker, Newark, NJ, January 28 2016.

DiMario, Sharron. Interview by David Zuckerman and Katie Parker, December 3, 2015. Notes.

“Drexel Economic Inclusion.” Presented at Drexel University, Philadelphia, PA, November 16, 2015.

Gage, Joseph. Interview by David Zuckerman and Katie Parker, Cincinnati, OH, January 14, 2016. Notes.

Gay, Maritha. Interview by David Zuckerman and Katie Parker, April 21, 2016. Transcript.

Gibson, Michael. Interview by David Zuckerman and Katie Parker, December 14, 2015. Transcript.

Grant, Kenneth. Interview by David Zuckerman and Katie Parker, Baltimore, MD, February 5, 2016, Transcript.

Hayes, Kristian, Tryain Young, and Ayisha Dyson. “The Case for National Certification for Frontline Healthcare Workers.” Johns Hopkins Hospital, Department of General Services.

Herndon-King, Cinda and Helen Slaven. Interview by Katie Parker, February 24, 2016. Transcript.

Hinkin, Timothy and J. Bruce Tracey. “The Cost of Turnover: Putting a Price on the Learning Curve.” The Cornell Hotel and Restaurant Administration Quarterly 41, 3. scholarship.sha.cornell.edu/articles/445/

Ireland, Sheila. Interview by David Zuckerman and Katie Parker, March 30, 2016. Transcript.

Kerr-Donovan, Yariela. Interview by David Zuckerman and Katie Parker, Baltimore, MD, January 7, 2016. Transcript.

Lew, Damon. Interview by David Zuckerman and Katie Parker, December 11, 2015. Transcript.

Lueben, Sara. Interview by Katie Parker, April 18, 2016. Transcript.

“Mayor’s Office Update for Hire Newark ‘Employment Ready Boot Camp.’” Presentation by V. Randolph Brown Consulting. Newark, NJ, January 25, 2016.

Malone, Hermione and Christine Foley. Interview by David Zuckerman and Katie Parker, Cleveland, OH, January 12, 2016. Notes.

McCombs, David. Interview by David Zuckerman and Katie Parker, December 16, 2015. Transcript.

McGranaghan, Robert. Interview by David Zuckerman and Katie Parker, April 7, 2016. Transcript.

Partners Healthcare. “Partners Workforce Development.” Accessed May 2016, www.partners.org/For-Employees/Workforce-Development/Default.aspx

Perkul, Debbi Perkul. Interview by David Zuckerman and Katie Parker, November 3, 2015. Transcript.

— and Danielle Price. Interview by David Zuckerman and Katie Parker, Cleveland, OH, January 11, 2016. Transcript.

Prior, Clayton. Interview by David Zuckerman and Katie Parker, April 28, 2016. Notes.

Seltzer, Rick. “Johns Hopkins, BGE headline $69 million local hiring and spending effort.” Baltimore Business Journal, April 4, 2016.

Shelnick, Kim. Interview by Ted Howard, Cleveland, OH, October 15, 2015. Transcript.

Sigal, Boris. Interview by David Zuckerman and Katie Parker, New Haven, CT, April 1, 2016. Notes.

Smith, Patrick. “Homegrown Talent,” Johns Hopkins Health System, April 28, 2016.

Standley, Steve. Interview by Ted Howard, October 9, 2015. Transcript.

Tolpin, Harriet and MJ Ryan. Interview by David Zuckerman and Katie Parker, December 14, 2015.

University City District. “West Philadelphia Skills Initiative Impact Report,” Philadelphia, PA. 2014. issuu.com/universitycity/docs/wpsi_impact_report_2014/1?e=4547788/8694264

University City District. “About.” West Philadelphia Skills Initiative. Accessed April 2016. www.universitycity.org/wpsi

Wargo, John, Linda Wargo, and Nancy Alderman. “The Harmful Effects of Vehicle Exhaust: The Case for Policy Change.” Environment and Human Health, Inc, 2006. www.ehhi.org/exhaust06.pdf

More resources

Can Hospitals Heal America's Communities?

Tyler Norris, Vice President of Total Health Partnerships, Kaiser Permanente and Ted Howard, President and co-founder, The Democracy Collaborative, make the case for a new anchor mission for healthcare institutions.

Hospitals Building Healthier Communities

In this research report, David Zuckerman of The Democracy Collaborative offers an in-depth exploration of the leading edge of hospitals innovating to build community wealth.

The Anchor Dashboard

The Democracy Collaborative's set of indicators designed to help institutions reflect and assess broadly the long-term impact of their anchor-mission activities—particularly their impact on low-income communities.

EMS Corps: Additional tools and templates

Key documents illustrating the strategies used by EMS Corps to build an inclusive workforce.

Project REACH: Additional tools and templates

Key documents illustrating the strategies used by Johns Hopkins Health System's Project R.E.A.C.H to build an inclusive workforce.

West Philadelphia Skills Initiative: Additional tools and templates

Key documents illustrating the strategies used by West Philadelphia Skills Initiative (University City District) to build an inclusive workforce.

University Hospitals: Additional material

A presentation from University Hospitals of their strategies to build an inclusive workforce.

CareerSTAT

A network of healthcare leaders formed to champion the business case for investing in frontline workers.

Aspen Workforce Strategies Initiative

Improving access to quality training and employment for low-income adults.

Employer-Assisted Housing Resources

Resources to help design employer-assisted housing programs that can help facilitate building a more inclusive, local workforce.

Atlanta CareerRise: Additional Material

An overview of the Atlanta Beltline Workforce Partnership in Healthcare.